- Association Events
- Continuing Education Courses
- Brandpointe Briefings
- This Week's Quotes
Association Events:
Administrative Professionals Conference
October 3-6, Las Vegas NV
http://tinyurl.com/2fw4xjo
Continuing Education Courses:
Business Skills Course - Customer Service Management
Designed for administrative and front-line employees. The course includes four learning segments incorporating key concepts, role simulation, communications techniques and service recovery practices.
Module 1 - Service Basics
Download (pdf)
Cloud Solutions for Employee Education - Part 1
Brandpointe helps our clients develop educational tools for employee job performance. We assess topics, workflow, client service requirements, individual learning styles and key management objectives. We collaborate and plan methods, tools and resources to deliver information, and build required skills.
With more organizations creating web-based training solutions, we're showing clients that learning in the cloud can be an effective tool.
Key Development Factors:
- What concepts and knowledge are necessary?
- Which skill proficiences are required?
- How do we identify and measure these components?
- How is this accomplished with our dispersed physical locations?
- How do we accommodate varied work schedules?
Case Study:
Training Day Program For Engineers Located on Two Continents - (pdf)
eLearning Briefing:
Topyx -
Implementing a Successful Learning Management System
9/23 and 10/14
Registration: http://tinyurl.com/2eoq57x
Review Topyx, a Moodle-based system with full reporting and social networking capabilities. It provides a seamless, turnkey solution for web-based learning. Our LMS has provided an excellent resource for managing program activities.
Session participants receive a copy of an Office 2010 course module, and our updated elearning kit.
This Week's Quotes:
Yogi Berra's instruction for spring training drills - "Pair off in threes."
"As long as you're going to be thinking anyway, think big."
- Donald Trump
Contact Brandpointe:
214.233.6594 - Course Registrar
helpdesk@brandpointeline.com
